Frequently Asked Questions | Royal Health Care Services

New York In-Home Health Care

What services does Royal Health Care provide?

Royal Health Care provides a variety of services, including the following:

  • Skilled Nursing (RN’s and LPN’s)
  • Nursing Assessments
  • Home Health Aide Services
  • Personal Care & Companion Services
  • Physical Therapy
  • 24-Hour Live-In Care
  • Respite Care
  • PRI’s
  • Referrals to geriatric care managers

What must I do to begin services?

Getting started is easy.  Simply call the telephone number for your area of New York City or Long Island and speak with our service coordinator who will help you begin the process.  She will arrange for an assessment by a registered nurse, who will meet with you and your family and provide a Plan of Care tailored to your individual needs.  The coordinator will arrange for a home health aide to be assigned based upon those needs.

Is there a minimum number of hours or a minimum number of days?

Yes.  We require a minimum of four hours on each day of service and a minimum of three days per week.

Does Royal Health Care Services screen employees?

All employees of Royal Health Care Services have gone through a rigorous screening process before becoming employed.  All employees are fingerprinted, receive criminal background checks, and have their references thoroughly verified for accuracy.  All prospective employees must pass a written test and must demonstrate nursing skills.  Each employee must also have an annual medical exam and be free of contagious disease.

Additionally, each new employee must attend an orientation given by president Phyllis Ettinger, who gives final approval to the employment.

Are employees insured?

All employees are bonded and insured for NYS Disability and Workers’ Compensation.  Royal pays the employees’ social security and insurance costs.